Frequently Asked Questions...

  • Why does the speech bubble "Converting..." display? The song I am opening says its an MP3 file already.
    Some music files on your iPod are stored in .A4M/.M4A format. This format cannot be played or opened by most applications and devices.

    By default iPod Explorer displays all songs as MP3 files, even if they are actually stored as another file format on the iPod. When you access these files they will automatically be converted to MP3 files on the fly.

    Converted MP3 files are stored in iPod Explorers Working Folder (/program files/iPod Explorer/Working).

    These files are kept in MP3 format so that later playback or access will be instant, because no conversion has to occur.

    If you find that your Working Folder is becoming to big, then you may wish to right-click on the iPod Explorer icon in the system tray, and select "Cleanup Working Folder". This will delete all converted MP3 files, and will free up space on your hard disk.

  • Does iPod 2 PC breach Apple’s copyright?
    No. iPod 2 PC does not infringe Apple© copyright; does not enable Fairplay licensees to play protected content not authorized through iTunes© and does not enable users to connect to the iTunes server.

  • Can I transfer my friends music from their iPod to my computer legally?
    No. Transferring music between any electronic device is illegal if you are not the legal owner of the music; this is infringing copyright.

  • I have lost my activation code, can I get a new one?
    You can obtain your activation code(s) at any time by Clicking Here, and entering your email address at the bottom of the page.

  • How many iPods can I connect at once?
    You are only limited by the number of USB/Firewire connections available on your computer.

  • Is the software open source?
    Unfortunately no.

  • Are you planning a Mac OSX version?
    There are no plans at this stage.

  • Will the program run under Windows Vista (32bit)?
    Yes. This has been thoroughly tested.

  • Will the program run in 64bit Windows?
    This hasn't been tested but it should run without any problems due to it being written using the Microsoft .NET Framework.

  • Do you offer volume licensing discounts?
    Yes, Please contact us.

  • Do you have an OEM distribution?
    Yes. Please contact us.

  • This software is not to be used to share copyrighted material, or infringe the rights of copyright holders.

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